Shipping & Refund Policy

Bessemer Artist Refund & Shipping Policy
Last Updated: March 24, 2025
Thank you for your purchase. I hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, we're here to help.

Shipping Period:

 Shipping takes 3-5 business days for me to send your item off. If you order around a holiday your item maybe delayed as each piece is hand made or hand drawn.

If I am backed up with orders you will receive an email regarding the status and time frame of your order. 

Return Period:
I accept returns within 3 days of the date you received your order. A refund will only be given if there is a mistake on my end. Ex. Wrong item shipped.

Eligibility:
To be eligible for a return, your item must be unused, in the same condition as you received it, and in its original packaging. 

Proof of Purchase:
I require a receipt or proof of purchase for all returns. 

Return Shipping:
I will send you a shipping label. You have 3 days after to ship the item off.

Specific Return Scenarios:
Damaged or Defective Items:
A refund will not be given if package is damaged by delivery service. You will have to file a claim through the delivery service. 

Wrong Item Received:
If you receive the wrong item, please contact me immediately at bessemerartist@gmail.com

Sale Items:
Sale items are non-refundable.

Refund Processing:
Refund Method: Once we receive your returned item, we will inspect it and process your refund. Refunds will be issued to the original method of payment.

Refund Timeframe: Please allow  3-10 business days for the refund to be processed. 

If you have any questions about our refund policy, please contact us at:
Email:l bessemerartist@gmail.com